Our current applications that manage our SMS and e-mail traffic needed an upgrade because of technological advancement and a shift in the current communication channels toward SMS and e-mail. So we started to seek a product that is equipped with the state-of-art features, easy to use, compatible with all GSM operators, easy to customize and modify according to the changing needs of our corporation, and can be integrated with the current system of our bank fast and easily and meet our reporting needs. Upon our investigations and reviews, we preferred SmartMessage™ since it meets all of our needs.

Cem Danyal Arslan
Assistant Manager – Software Development

We, Avea, send the e-bills of our subscribers through SmartMessage™. Its functionalities both make this process more convenient to manage and bring those contributions that will increase customer satisfaction.

Reşit Tuncer
Director – Integration Platforms and Customer Relations Management

We, as Dogan TV Holding, preferred SmartMessage™ in the choice of a “campaign management and messaging platform” which has a strategic role for our projects that will increase our revenues and provide new customers. The key factor in making us to decide in this way was the SmartMessage™’s flexible infrastructure that is convenient to integrate and manage.

Alp R. Çapa
Director – New Generation Systems

We, as Migros Türk T.A.Ş. chosen and started to use SmartMessage™ about three years ago. Initially we preferred it since it provided a more practical and cost-effective solutions than the other tools as an individual-specific e-mail sending tool and could be integrated with our CRM systems easily; they excited us with their young and dynamic team. As the years passed by, they haven’t disappointed us with the efforts they spent to solve the problems encountered and added the SMS sending feature to their product for a while ago and enriched our Customer access channels. Right now, under our CRM policies, we are accessing 3,5 million customers on average per month through e-mail or SMS to give our campaign announcements or other messages and analyze the feedbacks easily with SmartMessage™.

Tiryal Demirkılınç
Director – Data Warehouse and Information Evaluation

As Kangurum, we are using the SmartMessage™ infrastructure for all operational and marketing-oriented e-mails that we send to our customers. The most important factors for us to choose SmartMessage were its ease of integration with our current system, flexibility, user-friendly management screens and the quality of their technical support. Since the beginning of this year, we are sending all of our SMS messages through SmartMessage™ platform.

Elisabeth Caruana
IT Manager

With the SmartMessage™ service provided on a shared environment, Koç.net allows its customers either within or outside Koç group to send bulk e-mail and SMS messages without making any infrastructure investment. SmartMessage™ takes its place in the portfolio of Koç.net messaging services as a strong e-marketing tool thanks to distinctive features like instantly activated service, user-friendly web interface, high performance and advanced campaign and reporting possibilities.

Sami Topçakan
Unit Manager - Koç.net Messaging Services

We have preferred SmartMessage™ to share instantly the Mavi’s world and fashion with our customers. With SmartMessage™, we can transfer our communication to the right people at the right time with Mavi-specific contents and applications. Thus we both access to our customers through a channel as preferred by them and get important information about the feedbacks of our campaigns…

Serpil Berkan
Marketing Manager - Mavi Jeans

I, in the name of Bilkom family, thank SmartMessage™ team for their support to us in terms of meeting our needs, upgrading our processes and producing timely solutions to our changing demands for about a year during which we have worked together.

Özge Sevda Birinkulu
Apple-Bilkom, Marketing and Communication Manager